AVISO LEGAL
PRIVACY POLICY
Sotogrande Home Real Estate, S.L., with Tax ID number B13940846 and registered address at C/ Sierra Bermeja 24 – Vía de Servicio, Cádiz (Pueblo Nuevo de Guadiaro), 11311, is the owner of the website WWW.SOTOGRANDEHOME.COM, and Sara Palma Delgado is responsible for the processing of the personal data that users provide through this website.
Sotogrande Home Real Estate, S.L. informs users of this website about its policy regarding the processing and protection of the personal data of users and clients that may be collected through browsing and using this website.
The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights available to them, as well as all the necessary information established by current regulations.
By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.
Our main objective is to process personal data in a lawful, fair and transparent manner.
Data collected, purpose and legal basis
The personal data processed is that provided by users through the forms available on this website and is the minimum required in order to send you information about our products/services, process orders, prepare the corresponding invoices, inform you about the status of orders, handle complaints and carry out any other management derived from the provision of the service carried out through this website.
These purposes are based on the legal principles for data processing set out in current regulations: for the performance of a contract or the provision of a service to users, for compliance with legal obligations, on the basis of legitimate interest and with the consent of users.
Data collected for information requests through the web form
The personal data collected through the web form for information requests is used for the purpose of sending commercial information about our products and services.
The processing of data in this specific case is legitimised by the express consent that you provide by accepting the sending of the information submitted through the form.
Operations carried out with personal data
Personal data is recorded through the website and stored on electronic media controlled and supervised by the data controller. These media have the necessary technical and organisational measures to guarantee proper confidentiality in the processing of data.
The personnel involved in data processing operations — access, editing, deletion, etc. — are qualified to do so and are trained and committed to our data protection policy.
Data retention
Personal data will be retained for as long as necessary to fulfil the purpose or purposes for which it was collected.
Therefore, we will retain your personal information for as long as there is a contractual and/or commercial relationship with you, or until you exercise your right to erasure, cancellation and/or restriction of the processing of your data.
In such cases, we will keep the information duly blocked, without using it, for as long as it may be necessary for the exercise or defence of claims, or where any judicial, legal or contractual liability may arise from its processing, which must be addressed and for which its recovery may be necessary.
Protection of minors
This website is not intended for underage users. If you are underage, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete such information as soon as possible.
Recipients of your personal data
We inform users that their personal data will not be disclosed to third parties, except where such disclosure is covered by a legal obligation or where, for the correct provision of the service or performance of the contract, it is necessary to disclose their data to other controllers, such as other companies within the group or data processors.
In cases where the disclosure of data to third parties is not covered by the legal bases established in the previous section, data will only be disclosed to other recipients if the user has given their express consent.
Sotogrande Home Real Estate, S.L. maintains strict criteria for selecting data processors and undertakes contractually with each of them to comply with and ensure compliance with the obligations established in relation to data protection.
You can obtain more information about the processing of personal data by our organisation at the following link:
https://www.accesousuario.com/protecciondedatos/rgpd/informacion_consentimientoAPI.php?codEmpresa=44188
Exercising your rights
In accordance with the rights granted by current personal data protection regulations, the user may exercise their rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of their data by sending their request to the postal address indicated above or to the email address INFO@SOTOGRANDEHOME.COM.
To exercise these rights, you must identify yourself by presenting your national identity document.
For any complaint, you may contact the same email address indicated above. You may also contact the Spanish Data Protection Agency: www.agpd.es.
PROCESSING OF DATA COLLECTED THROUGH WEB FORMS
In accordance with the provisions of Regulation (EU) 2016/679 on the protection of personal data, we inform you that the data you provide will be incorporated into the processing system owned by SOTOGRANDE HOME (Sotogrande Home Real Estate, S.L), with Tax ID number B13940846 and registered office at c/ Sierra Bermeja 24, Vía de servicio, 11330 Pueblo Nuevo de Guadiaro, Cádiz, for the purpose of sending you commercial information about our products and services.
The data will be processed lawfully, fairly, transparently, appropriately, relevantly, in a limited manner, accurately and kept up to date. Unless you inform us otherwise, we will understand that your data has not been modified and that you undertake to notify us of any changes.
If it is necessary to disclose your data to other recipients, you can find more information in the privacy policy available on the website.
In accordance with the rights granted to you by current legislation, you may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data, as well as revoke the consent given, by sending your request to the postal address indicated above or to the email address info@sotograndehome.com.
You may also contact us for any clarification regarding this form or the processing of your data. If you do not accept, your data will not be processed.
COOKIE POLICY
Concept of Cookies
Cookies are a tool used by web servers to store and retrieve information about their visitors or users.
They are simply text files that some servers install while browsing and that make it possible to obtain information such as: the place from which the user accesses the website, connection time, the device used to access it (desktop or mobile), the operating system and browser used, the most visited pages, the number of clicks made, and data regarding the user’s behaviour on the Internet.
They do not provide references that allow the user’s name and surname to be deduced, and they cannot read data from the user’s hard drive or include viruses on their devices.
Likewise, they cannot read cookies placed on the user’s hard drive by other servers.
Why are they important?
The website is accessible without cookies being enabled, although disabling them may prevent it from functioning correctly.
From a technical point of view, cookies allow websites to operate more efficiently and to be adapted to users’ preferences, such as storing the language, the country’s currency, or detecting the access device.
They establish levels of protection and security that prevent or hinder cyberattacks against the website or its users.
They allow website managers to obtain statistical data collected in order to improve the quality and experience of their services.
They are used to optimise the advertising shown to users, offering advertising that best matches their interests.
Browser settings
Sotogrande Home reminds its users that the use of cookies may be subject to their acceptance during the installation or update of the browser used by them.
This acceptance may be revoked through the content and privacy configuration options available in the browser. The Owner recommends that users consult their browser’s help section or access the help pages of the main browsers: Firefox, Internet Explorer, Safari and Chrome.
For further information on how to revoke the consent given or on the procedure to disable cookies, as well as to ask any questions about the Cookie Policy, you may contact the owner at the following email address: INFO@SOTOGRANDEHOME.COM, indicating “Cookie Policy” in the subject line.
Authorisation for the use of cookies
A Cookie Notice appears on the website which the user or visitor may accept, expressly consenting to the use of cookies as indicated below.
The user may configure their browser to reject all cookies by default or to receive an on-screen notice whenever a cookie is received and decide whether or not to install it on their hard drive.
Types of Cookies used on the Website
Users browsing the Website may find cookies inserted directly by the owner, or cookies inserted by entities other than the owner, as detailed in the following sections:
Google Cookies
Cookies from the browser you use
Internal WordPress cookies
* Session cookies expire when the user leaves the page or closes the browser; that is, they remain active for the duration of the visit to the website and are therefore deleted from our computer when we leave it.
* Persistent cookies expire when the purpose for which they are used has been fulfilled or when they are manually deleted. They have a deletion date and are usually used in online purchase processes, personalisation, or registration, so that a password does not have to be entered repeatedly.
Depending on the entity that manages the device or domain from which the cookies are sent and processes the data obtained, we can distinguish between first-party cookies and third-party cookies.
* First-party cookies are those sent to the user’s computer and managed exclusively by us for the proper functioning of the Website. The information we collect is used to improve the quality of our service and your user experience.
* Third-party cookies: when the user interacts with the content of our Website, third-party cookies may also be set — for example, when clicking social media buttons or viewing videos hosted on another website. These are cookies set by a domain other than our Website. We cannot access the data stored in cookies from other websites when you browse those websites.